Carnes Group is a Microsoft Silver Partner with competencies in Small and Midemarket Cloud Solutions and in DataCenter Solutions. We provide Consulting on a prepaid or as needed basis, Fixed price Managed Services, 7/x24 systems monitoring, Asset Maintenance. We also assist your IT staff or function as your IT Staff.
As a full-service IT consulting firm, we offer the following services:
Managed Services Plans allow a customer to gain technology support as needed, performed onsite or remotely.
We offer ON-CALL SUPPORT (call us when you need us), BASIC CARE (automated maintenance and upkeep of your servers and PCs), MANAGED CARE (BASIC CARE plus a Break/Fix work) and TOTAL CARE (MANAGED CARE and any new activities needed to support your covered devices. No more extra bills or other issues; your covered devices are taken care of all included in one price. Find out More.
Systems Monitoring provide 7x24x365 automated maintenance and alerts for your network and servers. We provide a dashboard to display the system health, provide hosted antivirus that we deploy and maintain, perform remote monthly Microsoft and other software patch management, monitor the firewall, monitor backups, do weekly Windows temp files cleanup and disk defrag, provide OS monitoring and a weekly status report. Find out More.
Asset Management and Tracking through our remote tools can track, enforce compliance, patch manage and maintain your servers and PCs wherever they might be. You never have to worry about keeping your technology update when we can do it for you. Find out More.